Track Record

Built in the marine
industry, not around it.

Channel North is new. The experience behind it isn't. Before opening this consultancy to outside clients, founder Michaela Austin spent more than six years inside the marine industry — leading marketing, business strategy, and growth for a multi-location boat dealership and a full-service marina, both on Lake Winnipesaukee, NH.

Michaela Austin, MBA 10+ years in operations & marketing leadership MBA & BS Marketing, Southern New Hampshire University
Michaela Austin, founder of Channel North
Michaela Austin · Founder
10+
YEARS IN OPERATIONS
& MARKETING LEADERSHIP
$2M+
ANNUAL MARKETING BUDGET
MANAGED & OPTIMIZED
25%
REVENUE INCREASE DRIVEN
IN YEAR ONE AT A MARINA
10+
LOCATIONS SUPPORTED THROUGH
GROWTH & ACQUISITION
On The Water, On The Job

Two marine businesses,
one Lake.

Both roles were on Lake Winnipesaukee, NH — leading marketing from the inside, not consulting from the outside.

Marine Retail & Services
Head of Marketing & Business Strategy
Multi-location boat dealership · Lake Winnipesaukee, NH · 2022–Present
$2M+
ANNUAL MARKETING BUDGET OWNED
END TO END
  • Owned end-to-end marketing strategy across boat sales, rentals, memberships, retail, and brand expansion for a multi-location dealership and consumer services brand.
  • Managed a $2M+ annual marketing budget with full accountability for forecasting, resource allocation, and ROI.
  • Built and lead an in-house marketing team, establishing the goals, accountability, and scalable systems needed to support rapid growth across locations.
  • Supported acquisition integration and brand transitions as the company grew from a single regional operator into a multi-location marine organization.
  • Built the reporting systems and executive dashboards used to guide business performance reviews and investment decisions.
Marina Operations
Marketing Director
Full-service marina · Lake Winnipesaukee, NH · 2020–2022
25%
REVENUE INCREASE WITHIN
THE FIRST YEAR
  • Directed marketing strategy and growth initiatives for a multi-location marina operation, contributing to a 25% revenue increase within the first year.
  • Led a brand modernization initiative that improved consistency across every customer touchpoint and strengthened the marina's position in its market.
  • Partnered directly with ownership on budgeting, forecasting, and long-term strategic planning.
  • Analyzed market conditions and customer trends to identify and act on growth opportunities.
  • Built reporting and performance-tracking processes to measure ROI and guide business decisions.
Where The Experience Runs

Skills built on the job,
not in theory.

Omnichannel & Growth Strategy Demand Generation Lifecycle & Retention Marketing Paid Media (Meta & Google) Marketing Analytics & ROI Reporting Brand Positioning & Messaging Budget Ownership & Forecasting Team Leadership & Mentorship Acquisition Integration CRM & Martech (Salesforce, Klaviyo)
Common Questions

Straight answers.

Has Channel North worked with outside clients yet?

Channel North is a new consultancy, but the experience behind it isn't. Founder Michaela Austin spent more than six years leading marketing and business strategy in-house for marine businesses on Lake Winnipesaukee, NH, before opening that experience up to outside clients.

What kind of marine businesses does Channel North work with?

Boat dealerships, marinas, and other marine service businesses looking for marketing strategy, business development, or customer engagement support — from someone who has run these functions in-house, not just advised on them from outside.

What results has Channel North's founder driven?

Managing $2M+ annual marketing budgets, contributing to a 25% revenue increase in year one at a Lake Winnipesaukee marina, and helping grow a regional boat dealership into a multi-location marine organization through acquisition.

What does a marketing engagement with Channel North include?

Engagements are scoped around three areas — marketing strategy, business development, and customer engagement — individually or combined, depending on where the gap is widest for your business.

Let's Talk

Bring that experience to your business.

The lake is smaller than the industry. Let's talk about where your marketing needs a hand at the helm.